If you are not sure if the drivers (CH341SER) are installed, please install them to ensure a stable connection.
Follow the steps below and keep USB connected during flashing.
For serial logs, click Full Install or Update, pick a port, then choose Logs & Console in the installer dialog.
Use this only when the screen stays black after normal firmware install.
Select USB Serial / CH340 port in installer dialog.
This check separates firmware issues from display hardware issues.